This Privacy Policy ("Policy") explains how 55jj ("55jj," "we," "us," "our") collects, stores, processes, shares, and protects the personal data of individuals ("you," "your," "Player") who use the 55jj website and all associated gaming, betting, and entertainment services at https://55jj.click.
Privacy at 55jj is not treated as a compliance obligation and then forgotten about. The way 55jj handles your data reflects how we think about the player relationship generally — with transparency and respect. We don't collect data we don't need. We don't sell your data. We don't share your data with anyone who doesn't genuinely need it to provide you with the service you've signed up for.
By registering an account on 55jj, you acknowledge that you have read and understood this Policy. This Policy forms part of the agreement between you and 55jj, alongside our Terms and Conditions and our Responsible Gaming Policy.
Who We Are — The Data Controller
55jj is the data controller responsible for your personal data. This means 55jj determines the purposes for which your data is collected and the manner in which it is processed. 55jj operates the platform at https://55jj.click and is the entity with whom you have a direct relationship as a registered player.
Our designated privacy contact for all data-related requests, complaints, and queries is:
Privacy Officer, 55jj
Email: privacy@55jj.click
General Support: support@55jj.click
Response time: Within 48 hours for privacy-related requests.
When 55jj works with third-party service providers — such as payment processors, live casino game providers, or technical infrastructure partners — those providers act as data processors operating under instruction from 55jj, not as independent data controllers in relation to your account data.
Personal Data We Collect
55jj collects personal data through three channels: information you provide directly, information generated automatically by your use of the platform, and information from third parties involved in delivering the service to you.
Information you provide directly:
- Full name as it appears on your CNIC or passport.
- Pakistani mobile number (used for OTP verification and account security).
- Email address.
- Date of birth (for age verification — 55jj is an 18+ platform).
- CNIC or passport number (when KYC verification is required).
- Payment method details: Easypaisa/JazzCash wallet numbers, NayaPay/SadaPay details, bank account information for IBFT, or card numbers for Visa/Mastercard transactions.
- Communications you send to 55jj support, including chat logs and email correspondence.
- Responsible gaming preferences including deposit limits and self-exclusion requests.
Information collected automatically:
- IP address and approximate geographic location (city level).
- Device type, operating system, and browser version.
- Session data: login times, session duration, pages visited on 55jj.
- Game activity: bets placed, games played, outcomes, stakes, and session results.
- Deposit and withdrawal transaction records.
- Cookie and tracking data as described in Section 5.
55jj does not collect: passport photos beyond what is needed for KYC verification, biometric data, or social media profile information unless you explicitly provide it in support communications.
55jj collects only the data necessary to deliver a safe, fair, and enjoyable gaming experience for Pakistani players.
How 55jj Uses Your Personal Data
Every data collection decision at 55jj is linked to a specific, documented purpose. We do not collect data "just in case." The table below summarises how your data is used and the legal basis for each use:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account registration & authentication | Name, mobile, email, DOB, password | Contract performance |
| Identity & age verification (KYC) | CNIC, name, DOB, payment account name | Legal obligation |
| Processing deposits & withdrawals | Payment details, transaction history | Contract performance |
| Fraud prevention & security | IP, device data, transaction patterns | Legitimate interest |
| Responsible gaming monitoring | Game activity, session data, self-set limits | Legal obligation + legitimate interest |
| Customer support | All account data + communications | Contract performance |
| Platform improvement & analytics | Aggregated, anonymised usage data | Legitimate interest |
| Promotional communications | Email, mobile number | Consent (opt-in only) |
| Legal & regulatory compliance | Transaction records, identity data | Legal obligation |
55jj does not use your data for automated decision-making that produces legal or similarly significant effects on you without providing a human review mechanism. If your account is flagged by an automated fraud system, a member of the 55jj team personally reviews the case before any action is taken.
Data Sharing — Who We Share With and Why
55jj does not sell your personal data to any third party under any circumstances. Full stop. Data sharing occurs only where it is necessary to deliver the service to you, comply with a legal obligation, or protect 55jj's legitimate interests against fraud or abuse.
The categories of third parties with whom 55jj may share limited data are:
- Payment processors: Easypaisa, JazzCash, NayaPay, SadaPay, and banking partners receive only the transaction data strictly necessary to execute your deposit or withdrawal — your 55jj account ID, amount, and your registered wallet or account number. They do not receive your gaming history or personal communications.
- Game providers: Third-party live casino, slot, poker, and fishing game providers receive a session token and your account currency (PKR) to launch the game. They do not receive your name, CNIC, or payment details.
- Identity verification services: When KYC is required, 55jj may use a third-party verification service to confirm your CNIC details against official records. This provider operates under a data processing agreement with 55jj and is contractually prohibited from using your data for any other purpose.
- Cloud infrastructure providers: 55jj uses secure cloud hosting infrastructure. Servers hosting 55jj player data are located in jurisdictions with appropriate data protection standards.
- Legal and regulatory authorities: 55jj will disclose player data to law enforcement, financial intelligence units, or courts when legally compelled to do so. Where permitted by law, 55jj will attempt to notify affected players before complying.
All third-party providers who process 55jj player data are bound by contractual data processing agreements that mirror the protections described in this Policy. 55jj is responsible for ensuring those agreements are honoured.
55jj's secure payment processing keeps your PKR transactions private — we never sell your financial data.
Cookies & Tracking Technologies
55jj uses cookies and similar technologies (local storage, session storage) to operate the platform, maintain your login session, detect fraud, and understand how the platform is used so it can be improved. Cookies are small text files stored on your device by your browser when you visit 55jj.
You can manage optional cookies through your browser settings. Disabling required cookies may affect your ability to log in or use certain 55jj features. 55jj does not use third-party advertising cookies or share browsing behaviour with ad networks.
Data Retention — How Long We Keep Your Data
55jj keeps your personal data for only as long as it is necessary for the purposes described in this Policy, or as required by applicable law. The following retention periods apply:
When retention periods expire, data is securely deleted or anonymised so that it can no longer be linked to your identity. Anonymised and aggregated data may be retained indefinitely for statistical and platform improvement purposes.
Data Security — How We Protect Your Information
55jj takes data security seriously because a breach of your personal data is a breach of your trust. The following technical and organisational measures are in place to protect your information:
- Encryption in transit: All data transmitted between your device and 55jj's servers is encrypted using TLS 1.2 or higher. The padlock icon in your browser confirms this is active.
- Encryption at rest: Sensitive data fields — including payment account numbers and CNIC data — are encrypted in the database using AES-256 encryption. Even 55jj staff cannot view raw payment account numbers stored in the system.
- Access controls: Access to production systems containing player data is restricted to a small number of authorised personnel. Access is logged, audited, and subject to multi-factor authentication.
- OTP-based authentication: Your 55jj account uses OTP verification via your registered Pakistani mobile number for login from new devices and for all withdrawal requests.
- Fraud monitoring: Automated systems continuously monitor account activity for signs of unauthorised access, unusual transaction patterns, or device anomalies. Suspected incidents trigger immediate account review.
- Security patching: 55jj's technical infrastructure is maintained on a regular patching schedule to protect against known vulnerabilities.
If you suspect your account has been compromised: contact 55jj support immediately at support@55jj.click or through the in-platform chat. We will lock your account within minutes of receiving a credible security report and investigate with urgency.
While 55jj applies industry-standard security practices, no digital system is completely immune to breach. In the unlikely event of a data breach affecting your personal data, 55jj will notify affected players promptly and take immediate steps to contain the breach and prevent further exposure.
55jj secures every player account with encryption and OTP verification — your winnings and data are protected.
Your Privacy Rights
As a 55jj player, you have the following rights in relation to your personal data. To exercise any of these rights, contact privacy@55jj.click with your registered mobile number and a description of your request. 55jj will respond within 30 days.
You can request a complete copy of all personal data 55jj holds about you. We will provide this in a readable format within 30 days of your verified request, at no charge for the first request per year.
If any personal data 55jj holds is inaccurate or incomplete, you have the right to have it corrected. You can update most account information directly from your account settings, or contact support for corrections to verified data.
You may request deletion of your personal data. 55jj will comply where there is no overriding legal obligation to retain the data. Note that financial transaction records are subject to mandatory retention periods as described in Section 6.
You can ask 55jj to pause processing of your data while a dispute or verification is in progress. During restriction, your data is stored but not actively used for new processing activities.
You may request your account data in a portable, machine-readable format (CSV or JSON) to transfer to another service. This applies to data you have directly provided to 55jj.
You can withdraw consent for marketing communications at any time — by clicking "unsubscribe" in any 55jj email, updating notification preferences in your account settings, or contacting support@55jj.click. Withdrawal takes effect within 48 hours.
Children & Minors
55jj is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. Age verification is performed at registration and at the withdrawal stage.
If 55jj discovers that personal data has been collected from a person under 18 — whether through a misrepresentation at registration or any other means — the following steps will be taken immediately:
- The account will be permanently closed without any opportunity for reinstatement.
- All account balances will be returned to the payment source used for deposits, minus any bonus amounts credited.
- All data associated with the underage account will be deleted from 55jj's systems within 30 days, except where retention is required to document the closure and protect against re-registration.
- Any winnings generated from the account will be forfeited.
If you are aware of a minor using 55jj, please report it immediately to support@55jj.click. We take underage access extremely seriously and will act on credible reports within 24 hours.
Parents and guardians are encouraged to use parental control software if they share devices with minors, and to keep their 55jj login credentials secure and inaccessible to children.
Marketing Communications
55jj sends promotional communications — including bonus offers, tournament announcements, deposit match promotions, and platform news — only to players who have explicitly opted in to receive them. Marketing communications are never sent without consent.
When you register on 55jj, you are given a clear, unticked opt-in option for marketing messages. This option is not pre-ticked. You will only receive promotional communications if you actively choose to receive them.
55jj's marketing communications are sent through the following channels:
- Email to your registered address.
- SMS to your registered Pakistani mobile number.
- Push notifications within the 55jj platform (if enabled in your account settings).
You can withdraw consent and stop receiving any or all of these communications at any time through account settings or by contacting support@55jj.click. Unsubscribe requests take effect within 48 hours. Please note that even after unsubscribing from marketing, you will still receive essential account communications — such as withdrawal confirmations, security alerts, and policy update notices — as these are necessary for operating your account.
55jj does not share your contact details with any third-party marketing organisation or affiliate. We do not engage in targeted advertising using your personal data on external platforms.
Updates to This Privacy Policy
55jj reviews and updates this Privacy Policy periodically to reflect changes in our data practices, new product features, or changes in applicable law. When significant changes are made — particularly those that affect your rights or how your data is used — 55jj will:
- Display a prominent notice on the 55jj website for at least 14 days before the change takes effect.
- Send a notification to your registered email address summarising the key changes.
- Update the "Last Updated" date shown at the top of this document.
Minor changes — such as clarifications of existing practices, correction of typos, or addition of new contact details — may be made without prior notice, but the updated date will always be current.
Your continued use of 55jj after a policy update takes effect constitutes acceptance of the revised Policy. If you disagree with any changes, you should close your account before the updated Policy takes effect and withdraw your balance.
We recommend: saving or printing this Policy for your records so you can compare versions easily if an update is announced. You can use the Print button in the sidebar for this purpose.
Contact Us About Privacy
If you have any question, concern, or complaint about how 55jj handles your personal data, or if you wish to exercise any of the rights described in Section 8, please contact us:
- Privacy requests: privacy@55jj.click
- General support: support@55jj.click
- Subject line for privacy requests: "Privacy Request – [your registered mobile number]"
- Response time: 55jj acknowledges all privacy requests within 48 hours and provides a substantive response within 30 days.
If you are not satisfied with 55jj's response to a privacy complaint, you have the right to escalate the matter through appropriate legal channels available in Pakistan. 55jj will cooperate fully with any legitimate regulatory inquiry relating to data protection.
Tip: When contacting 55jj about a privacy matter, please include your registered mobile number and a brief description of your request so we can locate your account quickly and respond accurately. Do not include your full password or OTP in any email.